Archive

Archive for April, 2009

Marketing and IT Share the Responsibility of Online Security

April 29th, 2009

A new study by the nonprofit Online Trust Alliance suggests that marketers are doing too little to protect the reputation of their brands online, with only 37% of Fortune 500 companies taking robust security measures to safeguard against cyber-fraud. And phishing — fake e-mails often sent under the guise of well-known, trusted brands, usually to obtain credit-card numbers — is on the rise.

A Gartner study released last week said in the 12 months ended September 2008, more than 5 million U.S. consumers — 40% more than in the same period a year ago — lost money to phishing attacks. These well-publicized e-mail scams have made consumers wary of opening commercial e-mails. And perhaps no one feels the pain more than financial services companies, a prime target of scammers.

The OTA study said the overwhelming majority of Fortune 500 brands, including huge marketers such as AT&T, Procter & Gamble, Sears and MetLife, have not taken the two key steps to reinforcing online security: implementing website-security certificates and authenticate e-mails sent from their corporate domains.

What does that mean? E-mail authentication means a marketer provides information — digital signatures, IP addresses or domain names from which legitimate e-mails will come — to the ISPs, such as Earthlink or Comcast, or e-mail vendors, such as Yahoo or AOL, that helps them determine that this is truly from the company it claims be from. For example, XYZ company can declare to the ISP that it only sends e-mails from the domain www.bigbookseller.com. Thus, if the ISP sees e-mails purporting to come from XYZ but that are sent from any other domain, it should block them.

OTA Chairman Craig Spiezle said third-party e-mail marketers are adopting authentication at a rate of 85%, but brands themselves are not protecting their corporate domain names. That means third-party vendors sending e-mails on their client’s behalf often authenticate the domain they have set up to control the campaign. For example, an e-mail marketer sending promotional e-mails on behalf of XYZ might use the authenticated e.bigbookseller.com domain, but bigbookseller.com itself is not authenticated. Thus, it becomes easy for someone to forge e-mail that appears to be coming from bigbookseller.com.

Share the Love:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • StumbleUpon
  • Technorati
  • Yahoo! Buzz
  • Reddit
  • Twitter
  • HelloTxt

Christopher Bradley Ecommerce Design, Web Design

Avergae Paid Ad Click Through Rate Up for Q1 2009

April 28th, 2009

During the first quarter of 2009, the average volume of paid search clicks was down 9% compared with Q1 2008, according to new research from NetElixir Inc., an online advertising management firm. At the same time, the average cost per click was down 7% year over year, the research shows.

The average click-through rate was up 7.5% in first quarter of 2009 versus Q1 2008, and the average search ad conversion rate was up 5%, NetElixir reports.

Share the Love:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • StumbleUpon
  • Technorati
  • Yahoo! Buzz
  • Reddit
  • Twitter
  • HelloTxt

Christopher Bradley Web Design

Online Ad Effectivness Impacted by Time of Day

April 28th, 2009

A study by the U.K. Internet Advertising Bureau with Lightspeed Research found that online consumers of all ages believe they are more likely to pay attention to ads from the early evening onward. Younger audiences in particular showed more interest in commercial messages as the day progressed, while older age groups had distinct peaks in attention between 9 a.m. and 12 p.m. and from 2 p.m. to 6 p.m.

Only 4.6% of consumers say they’re likely to pay attention before 9 a.m., but after 6 p.m. the figure climbs to 51.6% and, for 35- to 44-year-olds, as high as 59%. In the 12 p.m. to 2 p.m. lunchtime slot, consumers have other things on their mind and an average of only 11% pay attention to ads.

Share the Love:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • StumbleUpon
  • Technorati
  • Yahoo! Buzz
  • Reddit
  • Twitter
  • HelloTxt

Christopher Bradley Web Design