By Jim Clanin
When customers leave reviews for your business, it can help your business grow. If you have good reviews about your product or service, others will consider opinions when they are potential customers. If they become one of your customers, they are more likely to leave a review if it is easy.
Get More Reviews
If you want to get more reviews to increase your customers, you can look into review online survey software. You may also want to shorten the link to the review sites for your business so you can enter them into social media well. This takes a few steps, but it saves your customers taking all of the steps to leave you a review on the internet. By adding a for customers to leave you reviews, you increase your reviews and therefore increase your future clientele.
Make It Easier to Leave Your Business a Review
If you google your company and click on ‘write a review’ in the Knowledge Graph, it will bring you to a review page for your company. Copy the URL on your review page and then use a URL shortening tool to make a simpler URL.
Integrate Your Review Link into Your Texts and Email
Not only can you use your new link on social media, like Twitter, but you can also integrate this URL into your email correspondence and your text messages. Add your shortened URL into your signature line. Try to make the process of getting this link out as automated as possible, so you don’t have to think about finding it consistently.
Requesting Reviews
Requesting reviews can be part of your customer management system. As you work with closing your leads or your current customers, asking them to leave a review at the end of your sale is a good way to get more traffic to increase your online presence.
Maintaining Your Reputation
As your business grows, you may want to consider delegating review management to an offsite firm or an employee that is dedicated to keeping your reputation online managed. This may include replying to bad and good reviews, checking accounts on social media, or analyzing why people are attracted to certain products and not others. You can even use the online market research to conduct surveys to see what customers want from your business or product line.
Staying on top of review management can seem time-consuming! When you have an automated process, a good customer management system, and someone dedicated to your online reputation, this can give you an advantage over your competition.
