Website Support Services
Keep Your Site Running Smoothly
Website Maintenance, Site Security, Reliable Support
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Your website is one of your most important marketing tools. It’s how you connect with potential and current customers, display your products and services, and build your brand. That’s why it’s so important to have quality website support services to keep your site running smoothly.
If you’re like most business owners, you don’t have time to worry about the technical details of running your website. That’s where our Website Support Services come in! We offer a variety of services that will keep your website running smoothly, including 24/7 monitoring, malware removal, and software updates. We also offer unlimited phone and email support so you can get help when you need it.
Setting up a professional website can be challenging and best left to those who are more experienced in the field. In most cases, after launching your site will require long-term maintenance plans that you should factor into next year’s budgeting process as well!
Our Website Support Service is designed to give you peace of mind, knowing that your website is in good hands.
DoubleDome is a top website support company founded in 2000. We support WordPress, Joomla, Magento, WooCommerce, and most other website platforms. Most requests are resolved that day. You have enough to do. Take care of your business and customers. Let us take care of your website.
Website Support Services Include
- CMS Updates
- Security Tweaks
- Site Errors
- Broken Links
- UnHack
- Troubleshoot
- Speed Improvement
The Importance of Website Maintenance and Support
Your website is often the first impression potential customers have of your business.
If you want to make sure that your marketing investment is not wasted, website maintenance should be an important part of it. To maintain the integrity and security on your site, it needs regular updates for both content as well engine improvements which will keep things running smoothly!
It’s important to keep your site updated with fresh content, special offers, and blog posts. Website maintenance is also important to ensure that your site remains secure and runs smoothly.
Website support services can help you keep your site running smoothly by:
- Updating your website regularly
- Monitoring your website for security breaches
- Fixing any broken links or pages
- Adding new content to your website
- Provide customer support
What Website Support Services Involve
Your website is a living, breathing entity that requires regular maintenance to stay healthy. Your web host does this for you automatically with core updates from their server but if you have custom content management system (CMS) driven websites then be sure to keep up-to-date on all plugins and extensions as they will need updating too.
Your website is your business’ most important asset. To keep it running smoothly and ensure you never fall victim to any of the many pitfalls that can arise in a digital world, make sure for regular maintenance with an expert web designer like us!
Why a Website Maintenance Plan is a Must
Updates to a website can have many different effects. These could come from extensions or plugins used for e-commerce purposes, added functionality within your web design and even SEO services that are provided by an expert in their field.
Your website is always changing and you need to be on top of it or risk being left behind. There are regular updates from internet browsers, server-level patches provided by web hosting platforms as well as search engine algorithm changes that require consistent maintenance in order for your site not only look good but also function properly too.
The updates to your website may occur automatically or you can choose when they happen. If an update requires manual intervention, it’s important that the changes are entered correctly into a database so all future pages reflect those changes and work as intended on any device browser type – desktop computer/laptop; tablet such as smartphones.
The constant need to keep up with website updates is a time-consuming hassle. Engaging in an agency contract or maintenance plan can save you from this burden and allow the entrepreneur more freedom when running their business.
Jumping on the latest software-related updates can be a time consuming hassle. But you don’t have to worry about that when your web design agency takes care of it for you.
The benefits are twofold – not only will they make sure everything looks perfect online, but also save valuable business hours in managing sites themselves.
So if you’re looking for a web support team that can take care of all your needs, look no further than DoubleDome Digital Marketing Website Support Services. We’ll make sure your website is always running smoothly so you can focus on what’s important – running your business! Contact us today to learn more about our services or get a free consultation.
Types of Website Support & Maintenance Services
Updating Website Software
When using any kind of content management system, like WordPress or even scripts in your website’s codebase (for example: PHP), then you need to make sure that they’re always up-to-date.
Improving Website Speed
It is essential for any website to load quickly and without error. Otherwise, the user will abandon your site in frustration before even viewing it. Web visitors don’t care about all the bells and whistles. They just want to access information as fast as possible so it won’t take up their whole day! A slow website also increases bounce rates which means Google will think you aren’t important enough for usernames or pages in rankings; meaning they’ll push them down even further than before if this continues unchecked.
Fixing HTML Errors
Website coding can be tough and time consuming, but it’s worth the effort for an effective website. There are many things that you need to pay attention too when designing your site like using HTML code correctly or making sure all images have links so people know where they come from if there is any problem with them not working properly on load-time . You also don’t want anything in between text which makes reading harder because lines will start popping up everywhere! A lot of these errors could lead down a slippery slope towards funky looking pages– missing multimedia content being just one example.
Backing up Files
The fear of losing all your website files is enough to make anyone feel frustrated. Website maintenance services ensure that automated backups are taken at least once per week so you can rest assured knowing everything on the site will be saved for as long as necessary.
Fixing Broken Links
Links are the lifeblood of your website. They’re how visitors get from point A to B, so every link on a page should lead exactly where you want it too – but sometimes they don’t because things can go wrong with websites and resources: either their content disappears or becomes unavailable; pages might become outdated due new releases/upgrades. Whatever happens though we’ll make sure all those broken links work themselves out in time.
Secure your biggest asset with our Website Support Services. Get a free consultation with us. Request a quote or call 404-873-2212.
Don’t Take Our Word for It: What Our Clients Say About Our Service
“When we were looking for a company to host and provide WordPress support for our website, the top priorities were accuracy and timeliness. With DoubleDome, changes to our website are often made within the hour of sending our requests. This has allowed us to keep our website up-to-date so that we can pay more attention to running our business and working with our clients.”
E. Bell
“DoubleDome makes changes to our website promptly, efficiently, and courteously. We have the input we want in creating and maintaining our site. They are a pleasure to work with.”
Nancy Evans Elrod
Co-Owner, The Corner Pub
“I have been working with DoubleDome now for about 8 years. During that time I have referred them to several of my top customers. I have always received glowing praise about the company for their work which speaks volumes. DoubleDome is a company that you can rely on, and enjoy working with.”
Joe Edwards
Vice President, Sales and
Marketing at IMAGERS
“I’ve been working with DoubleDome for nearly seven years and have been incredibly pleased with their support. From website design, development, hosting and digital marketing services, they truly are a “one-stop shop” for all our website and digital marketing needs. They’re responsive and accessible when I need support, and they’re able to clearly explain more technical processes and details when I have questions. If you’re in need of a beautiful and optimized website that will get seen by your target audiences, I highly recommend that you call DoubleDome! ”
Mary Olsen Newton, APR
Chief Communications Officer, A.G. Rhodes
“Our partnership with DoubleDome has resulted in an innovative and more user-friendly website. With increased flexibility and new opportunities to integrate our various channels, the website is our cornerstone for more effective communications with our members and gives us an online presence that shines. We look forward to building on our relationship with DoubleDome and strongly encourage others to explore their services.”
Ashley Pilgrim
PRSA Georgia
“We’ve opened 4 offices around the country with some of those being acquisitions. We didn’t have the internal staff to create all of the digital marketing campaigns. DoubleDome realized that. Chris approached us with a plan that covered all of our needs. They handled everything from strategy to implementation. We get monthly performance reports and can see the difference it is making to our business.”
K. Reach
“We’ve been working with DoubleDome for 15 years. They started out as our web designer, and that grew into doing our digital marketing services. With their help we’ve created a model for quickly generating sales in new markets and have expanded from one state into five!”
N. Jackson
“I’d like to express my high level of satisfaction with your website design service. You’re company did an exceptional job of implementing my idea into a dynamic and visually striking website and the entire process was seamless from the beginning to end. The staff at DoubleDome was always readily available and very knowledgeable. I would highly recommended your service to anyone looking to create a new website or improve upon an existing one.”
Logan Belz
My Home Owner Claim
“I can never thank you enough for the great work that you did for “us” and your above and beyond-ness, taking time to explain the details is such a rare thing in business and we’re truly fortunate to have found you.”
Beth White
“DoubleDome updated our optometry site from top to bottom. They were able to give it an exciting new look that was well-suited to the practice. We had a variety of special requests and the people at DoubleDome were able to ensure that every point was taken care of in a timely manner. I would recommend them without reservation to any business that is in need of web development. Easy to work with, and excellent outcomes. ”
Tom Brillante
“Sitting here stranded in 2 feet of snow so I have time to give you a thumbs up. The two ecommerce web sites you designed for us to work in tandem are great and doing a fantastic job of handling the individual and quantity orders.”
Steve Darling
“DoubleDome’s professionalism, extensive knowledge and creativity all came into play to design a online store that makes my unique automotive lighting products available to the world. What started out as a few LEDs, a scratch pad and an idea has turned into an ecommerce business with clients worldwide thanks to DoubleDome.”
David Delaney
“I wanted something simple yet memorable. DoubleDome was great at designing what was in my minds eye. Thanks so much!”
Julie White
“Our brand was dated and showing it’s age. DoubleDome helped keep the feel we’d had for so many years, and bring it into this decade. I’m really happy with the project and the results.”
J. Anderson
“Who has time to do all their marketing? We certainly didn’t. DoubleDome’s huge list of services is great for us. They put together a program that makes sure we’re doing everything we should every month.”
M. Strickland
