INCLUDED WOOCOMMERCE SUPPORT SERVICES
- UNLIMITED WEBSITE TECHNICAL SUPPORT
- 24/7 Security Lock-down & Monitoring
- 24/7 Speed Monitoring & Optimization
- Daily Website & Database Backups
- Core WordPress & WooCommerce Upgrades
- Standard Plugin & Module Upgrades
- Active Design Theme Upgrades
- Monthly Security & Activity Reports
- 30 Minutes Web Design & Content Updates
Let Us Secure, Update, Backup & Support Your Woocommerce Website
Detailed Woocommerce Support Features
- Daily 10-Point Malware Scan
- Brute Force Protection
- File Change Detection
- Strong Password Enforcement
- Lock Out Excessive Login Attempts
- Monitoring & Lock Out Bot Detection
- Hidden Login & Admin
- Desktop/Mobile Cache
- Minify HTML
- Minify CSS
- Minify JS
- Image Optimization
- Delete Cache Logs
- Database Cleanup
- Daily Software Backup
- Daily Database Backup
- Daily Theme Backup
- Daily Content, Images, Assets Backup
- WP Core Updates
- Theme Updates
- Plugin & Module Updates
- Customer Plugin & Module Updates w Testing
- Malware Cleanup/Site/DB Restore
- Database & SQL Troubleshooting
- Website Technical Troubleshooting
- CMS Technical Troubleshooting
- Third-Party Plugin/Module Technical Support
- 30 Minutes Of Included Update Requests
- Website Graphic Design
- Modification & Addition Of Website Content
- Image Manipulation, Addition & Replacement
- Modify Navigation
- Discounted Development Costs @ $95/hr (35% Discount)
- Malware Scans & Blocked Hacks
- Core Updates Completed
- Plugin Update Completed
- Backups Completed
- New Content Activity
- Search Console Activity
* Support Service Start After A Website Audit To Ensure Program Compatibility.
Keep your site updated with 30 minutes of development time each month. Plus, enjoy discounted rates on additional time.
Enjoy peace of mind with 24/7 security lockdown and monitoring. We make your site secure to keep out the hackers.
Vroom. Vroom. We go under the hood to supercharge your site to improve load times, speed and performance.
Stay up-to-date with monthly reports that summarize malware scans, blocked hacks, updates, backups, and any new activities.
Tech Support & Backups
Save money with our all-inclusive plan that takes care of daily monitoring, daily backups, restoration, and troubleshooting.
Woocommerce & Plugin Updates
Save time by letting us handle frequent Woocommerce plugin and theme updates. We take care of the site, so you can run your business.
MEET OUR TEAM
Co-Founder, President & Director of Sales and Marketing
Chris co-founded DoubleDome, merging his business degree and technical consulting experience with his fondness for all things Internet. Focused on sales & marketing, Chris has led DoubleDome to 20 straight years of profitability.
Co-Founder & Director of Production & Client Success
As co-founder, Jim brings his vast creative design skills and project management abilities to the firm. Creating beautiful and functional web solutions for every client is Jim’s #1 Priority.
Director of Client Services
With her combined experience in retail sales and eCommerce, Jo is a highly qualified professional to take on the role Client Champion. She is focused on becoming a proactive and value-adding partner to all of our clients.
PARAS MANI JAIN
Head of Development & Support
Paras has been an integral part of the DoubleDome team for over 12 years. He is an expert in PHP, Zend Framework, WordPress, Joomla, Magento & many other CMS and E-commerce platforms.
Emer started out in B2B publishing making the transition to Web Design Consultant and Creative Director for an SEO firm prior to joining DoubleDome. Emer’s creative design skills go hand-in-hand with her ability to understand how to integrate the right design into the dynamic systems we create.
As a graphic and web designer for more than a decade, Kevin has been helping brands evolve and grow through visual identity to communicate and inspire, websites and interfaces to assert an online presence, and animation to bring these brands to life.
WordPress & WooCommerce Technical Support Specialist
A customer happiness engineer, Sonny has over 6 years of experience in WordPress and WooCommerce. He has a strong commitment to high standards of web design, user experience, usability and speed for clients' websites.
Janice is our SEO specialist with several years of experience optimizing websites and building high-quality natural backlinks from websites with high domain authority. She also has some experience with media buying and site building through WordPress.
Business Development Representative
PJ is a seasoned sales and marketing professional helping clients and brands find better solutions to their business needs. She strives to make the world a better place, one closed sale at a time.
Business Development Representative
James is a highly-skilled professional who is one of DoubleDome’s esteemed Business Development Representatives. Before joining the company, he has worked as a Sales Team Leader in various BPO companies. He is passionate about sales and marketing and continually wants to grow and sharpen his skills in this field.
Don’t Take Our Word for It: What Our Clients Say About Our Digital Marketing Services
“When we were looking for a company to host and provide WordPress support for our website, the top priorities were accuracy and timeliness. With DoubleDome, changes to our website are often made within the hour of sending our requests. This has allowed us to keep our website up-to-date so that we can pay more attention to running our business and working with our clients.”
“DoubleDome makes changes to our website promptly, efficiently, and courteously. We have the input we want in creating and maintaining our site. They are a pleasure to work with.”
Nancy Evans Elrod
Co-Owner, The Corner Pub
“I have been working with DoubleDome now for about 8 years. During that time I have referred them to several of my top customers. I have always received glowing praise about the company for their work which speaks volumes. DoubleDome is a company that you can rely on, and enjoy working with.”
Vice President, Sales and
Marketing at IMAGERS
“I’ve been working with DoubleDome for nearly seven years and have been incredibly pleased with their support. From website design, development, hosting and digital marketing services, they truly are a “one-stop shop” for all our website and digital marketing needs. They’re responsive and accessible when I need support, and they’re able to clearly explain more technical processes and details when I have questions. If you’re in need of a beautiful and optimized website that will get seen by your target audiences, I highly recommend that you call DoubleDome! ”
Mary Olsen Newton, APR
Chief Communications Officer, A.G. Rhodes
“Our partnership with DoubleDome has resulted in an innovative and more user-friendly website. With increased flexibility and new opportunities to integrate our various channels, the website is our cornerstone for more effective communications with our members and gives us an online presence that shines. We look forward to building on our relationship with DoubleDome and strongly encourage others to explore their services.”
“We’ve opened 4 offices around the country with some of those being acquisitions. We didn’t have the internal staff to create all of the digital marketing campaigns. DoubleDome realized that. Chris approached us with a plan that covered all of our needs. They handled everything from strategy to implementation. We get monthly performance reports and can see the difference it is making to our business.”
“We’ve been working with DoubleDome for 15 years. They started out as our web designer, and that grew into doing our digital marketing services. With their help we’ve created a model for quickly generating sales in new markets and have expanded from one state into five!”
“I’d like to express my high level of satisfaction with your website design service. You’re company did an exceptional job of implementing my idea into a dynamic and visually striking website and the entire process was seamless from the beginning to end. The staff at DoubleDome was always readily available and very knowledgeable. I would highly recommended your service to anyone looking to create a new website or improve upon an existing one.”
My Home Owner Claim
“I can never thank you enough for the great work that you did for “us” and your above and beyond-ness, taking time to explain the details is such a rare thing in business and we’re truly fortunate to have found you.”
“DoubleDome updated our optometry site from top to bottom. They were able to give it an exciting new look that was well-suited to the practice. We had a variety of special requests and the people at DoubleDome were able to ensure that every point was taken care of in a timely manner. I would recommend them without reservation to any business that is in need of web development. Easy to work with, and excellent outcomes. ”
“Sitting here stranded in 2 feet of snow so I have time to give you a thumbs up. The two ecommerce web sites you designed for us to work in tandem are great and doing a fantastic job of handling the individual and quantity orders.”
“DoubleDome’s professionalism, extensive knowledge and creativity all came into play to design a online store that makes my unique automotive lighting products available to the world. What started out as a few LEDs, a scratch pad and an idea has turned into an ecommerce business with clients worldwide thanks to DoubleDome.”
“I wanted something simple yet memorable. DoubleDome was great at designing what was in my minds eye. Thanks so much!”
“Our brand was dated and showing it’s age. DoubleDome helped keep the feel we’d had for so many years, and bring it into this decade. I’m really happy with the project and the results.”
“Who has time to do all their marketing? We certainly didn’t. DoubleDome’s huge list of services is great for us. They put together a program that makes sure we’re doing everything we should every month.”
Todd Martin - The Pig & The Pearl Restaurant
Noel Fournier - World Wide Jet Charter Service
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