Unlock Your Website’s Potential with Our Comprehensive Woocommerce Support Services

Only $149/mo.

  • 24/7 Uptime Monitoring
  • Daily Website Backups
  • Daily Security Scans
  • Daily Speed Scans
  • Daily Broken Link Monitoring
  • Monthly WordPress & WooCommerce Upgrades
  • Monthly Plugin Upgrades
  • Monthly Theme Upgrades
  • Weekly Activity Reports
  • Weekly SEO Ranking & Competitor Reports
  • 30 Minutes Web Design & Content Updates
  • UNLIMITED TECHNICAL SUPPORT

No contract. Cancel anytime.

Have questions? Schedule a FREE consultation with our Woocommerce experts!

No obligations, just answers tailored to your unique needs.

Need WooCommerce Help?

AS EASY AS...

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Site Care Begins

  1. Sign Up
  2. Submit Site Info
  3. Agent Assigned
  4. Site Care Begins

Keep Hackers Out

30,000 websites are hacked every day. Enjoy peace of mind with 24/7 security lock-down and monitoring. We make your site secure to keep out the hackers.

Reduce Abandon. Improve Visitor Experience.

Conversion rates drop by an average of 4.42% with each additional second of load time. We monitor your site load speed and are ready to take action & supercharge your site to improve load times and performance.

Never Worry About Upgrade Issues Again

There are currently 27,649 known WordPress vulnerabilities. Upgrades are usually designed to address critical security issues. Save time & frustration by letting us handle frequent WordPress plugin and theme updates. We take care of the site, so you can run your business.

Protect Your Investment

58% of Small Businesses Are Not Prepared for Data Loss. You’ve spend hard-earn money and invested countless hours creating and improving your website. It’s a 24/7 member of your team, and it can disappear in seconds. We backup your website to a separate server. Every. Single. Day.

Know What's Being Done

We keep you up-to-date with weekly reports that summarize malware scans, blocked hacks, upgrades, backups, updates, and any other activities.

SQUASH TECHNICAL BUGS

We fix ALL technical issues that come up.
NO ADDITIONAL FEES! NO QUESTIONS ASKED!

WordPress WooCommerce Support

WordPress Maintenance and Support Services

WooCommerce Website Maintenance

No contract. Cancel anytime.

FAQ

Nope. You can cancel at any time with our monthly plan.
Yes
You can simply send an email to support@doubledome.com with the site URL and all details of the request. Or, you can login to our support ticketing system to place a support request and manage progress at support.doubledome.com.
Yes
Initial response to a ticket is usually within the hour. Ticket resolution depends on the nature of the request. Emergency requests take priority. If it is not that urgent we will let you know an estimate of time. If you do use our support system at support.doubledome.com you can better manage the ticket priority.
Yes
You can simply send an email to support@doubledome.com with the site URL and all details of the request. Or, you can login to our support ticketing system to place a support request and manage progress at support.doubledome.com.
Yes
Update time must be used during that month.
Yes
Updates taking longer than 30 minutes will be billed in 15-minute increments at $100 per hour. You can request an estimate of time with your update and we will provide a total time to complete for your approval before beginning the work.
Yes
You can send unlimited support or update requests.
Yes
We will fix it, identify and resolve the vulnerability and get it back up and running ASAP.
Yes
Of course! We host many of our client websites on our lightning-fast, specialized WordPress hosting at just $20/mo.
Yes
Complete our contact form https://www.doubledome.com/contact/ for a quote to support all of your sites. We have volume-based discount tiers for multi-site clients.
Yes
Monthly customers can cancel at any time by contacting us at support@doubledome.com or our support ticket system; support.doubledome.com.
Yes

Meet Your Team

CHRISTOPHER BRADLEY

Co-Founder, President & Director of Sales and Marketing

Chris co-founded DoubleDome, merging his business degree and technical consulting experience with his fondness for all things Internet. Focused on sales & marketing, Chris has led DoubleDome to 20 straight years of profitability.

JIM CLANIN

Co-Founder & Director of Production & Client Success

As co-founder, Jim brings his vast creative design skills and project management abilities to the firm. Creating beautiful and functional web solutions for every client is Jim’s #1 Priority.

JO MEDICO

Director of Client Services

With her combined experience in retail sales and eCommerce, Jo is a highly qualified professional to take on the role Client Champion. She is focused on becoming a proactive and value-adding partner to all of our clients.

PARAS MANI JAIN

Head of Development & Support

Paras has been an integral part of the DoubleDome team for over 12 years. He is an expert in PHP, Zend Framework, WordPress, Joomla, Magento & many other CMS and E-commerce platforms.

EMER HARKIN

Creative Director

Emer started out in B2B publishing making the transition to Web Design Consultant and Creative Director for an SEO firm prior to joining DoubleDome. Emer’s creative design skills go hand-in-hand with her ability to understand how to integrate the right design into the dynamic systems we create.

KEVIN UFARTE

Graphic Designer

As a graphic and web designer for more than a decade, Kevin has been helping brands evolve and grow through visual identity to communicate and inspire, websites and interfaces to assert an online presence, and animation to bring these brands to life.

SONNY DAY

WordPress & WooCommerce Technical Support Specialist

A customer happiness engineer, Sonny has over 6 years of experience in WordPress and WooCommerce. He has a strong commitment to high standards of web design, user experience, usability and speed for clients' websites.

JANICE RAMOS

SEO Specialist

Janice is our SEO specialist with several years of experience optimizing websites and building high-quality natural backlinks from websites with high domain authority. She also has some experience with media buying and site building through WordPress.

No contract. Cancel anytime.

Don’t Take Our Word for It...

Todd Martin - The Pig & The Pearl Restaurant

Noel Fournier - World Wide Jet Charter Service

“When we were looking for a company to host and provide WordPress support for our website, the top priorities were accuracy and timeliness. With DoubleDome, changes to our website are often made within the hour of sending our requests. This has allowed us to keep our website up-to-date so that we can pay more attention to running our business and working with our clients.”

E. Bell

“DoubleDome makes changes to our website promptly, efficiently, and courteously. We have the input we want in creating and maintaining our site. They are a pleasure to work with.”

Nancy Evans Elrod

Co-Owner, The Corner Pub

“I have been working with DoubleDome now for about 8 years. During that time I have referred them to several of my top customers. I have always received glowing praise about the company for their work which speaks volumes. DoubleDome is a company that you can rely on, and enjoy working with.”

Joe Edwards

Vice President, Sales and

Marketing at IMAGERS

“I’ve been working with DoubleDome for nearly seven years and have been incredibly pleased with their support. From website design, development, hosting and digital marketing services, they truly are a “one-stop shop” for all our website and digital marketing needs. They’re responsive and accessible when I need support, and they’re able to clearly explain more technical processes and details when I have questions. If you’re in need of a beautiful and optimized website that will get seen by your target audiences, I highly recommend that you call DoubleDome! ”

Mary Olsen Newton, APR

Chief Communications Officer, A.G. Rhodes

“Our partnership with DoubleDome has resulted in an innovative and more user-friendly website. With increased flexibility and new opportunities to integrate our various channels, the website is our cornerstone for more effective communications with our members and gives us an online presence that shines. We look forward to building on our relationship with DoubleDome and strongly encourage others to explore their services.”

Ashley Pilgrim

PRSA Georgia

“We’ve opened 4 offices around the country with some of those being acquisitions. We didn’t have the internal staff to create all of the digital marketing campaigns. DoubleDome realized that. Chris approached us with a plan that covered all of our needs. They handled everything from strategy to implementation. We get monthly performance reports and can see the difference it is making to our business.”

K. Reach

“We’ve been working with DoubleDome for 15 years. They started out as our web designer, and that grew into doing our digital marketing services. With their help we’ve created a model for quickly generating sales in new markets and have expanded from one state into five!”

N. Jackson

“I’d like to express my high level of satisfaction with your website design service. You’re company did an exceptional job of implementing my idea into a dynamic and visually striking website and the entire process was seamless from the beginning to end. The staff at DoubleDome was always readily available and very knowledgeable. I would highly recommended your service to anyone looking to create a new website or improve upon an existing one.”

Logan Belz

My Home Owner Claim

“I can never thank you enough for the great work that you did for “us” and your above and beyond-ness, taking time to explain the details is such a rare thing in business and we’re truly fortunate to have found you.”

Beth White

“DoubleDome updated our optometry site from top to bottom. They were able to give it an exciting new look that was well-suited to the practice. We had a variety of special requests and the people at DoubleDome were able to ensure that every point was taken care of in a timely manner. I would recommend them without reservation to any business that is in need of web development. Easy to work with, and excellent outcomes. ”

Tom Brillante

“Sitting here stranded in 2 feet of snow so I have time to give you a thumbs up. The two ecommerce web sites you designed for us to work in tandem are great and doing a fantastic job of handling the individual and quantity orders.”

Steve Darling

“DoubleDome’s professionalism, extensive knowledge and creativity all came into play to design a online store that makes my unique automotive lighting products available to the world. What started out as a few LEDs, a scratch pad and an idea has turned into an ecommerce business with clients worldwide thanks to DoubleDome.”

David Delaney

“I wanted something simple yet memorable. DoubleDome was great at designing what was in my minds eye. Thanks so much!”

Julie White

“Our brand was dated and showing it’s age. DoubleDome helped keep the feel we’d had for so many years, and bring it into this decade. I’m really happy with the project and the results.”

J. Anderson

“Who has time to do all their marketing? We certainly didn’t. DoubleDome’s huge list of services is great for us. They put together a program that makes sure we’re doing everything we should every month.”

M. Strickland

30 Day Satisfaction Guarantee

If you are not 100% happy with our service we will refund your money.

NO QUESTIONS ASKED!

No contract. Cancel anytime.